Reference

Legal Terms That Cover Your Account

Your use of 55777 Text is governed by the terms on this page. Eligibility depends on your local law and the regions we support — including how your account is opened, how funds move through bKash, Nagad, or Rocket, and how disputes are handled.

Account TermsEligibility by RegionWallet RulesPrivacy CommitmentsContact Rights
55777 Text Legal Terms That Cover Your Account
DATA AND ACCOUNT SECURITY

How We Protect Your Account Data

We handle your account information carefully. Data collected at registration — your name, contact details, and linked payment method like bKash or Nagad — is used to operate your account and meet our verification obligations. We do not sell your personal data to third parties.

Data Retention

We keep your account records for as long as your account is active and for the period required by applicable rules after closure. You can request a summary of the data we hold at any time.

Cookie Use

We use cookies to keep your session active across devices and to remember your account preferences. You can manage cookie settings through your browser, though some account features need session cookies to work.

Account Security

Your account is protected by a one-time password sent to your registered mobile number each time you log in from a new device. Keep your registered number current so access is never blocked.

Data Requests and Changes

To update your registered details or request deletion of your data, contact support with your account ID. Changes to your linked wallet — switching from Rocket to Nagad, for example — require re-verification before taking effect.

LEGAL CONTACT PATHS

Reach Us About Account or Policy Questions

If you have a question about how these terms apply to your account, how a transaction was handled, or how to exercise your rights under our policy, our support team is the right starting point. We handle account-level disputes, wallet verification issues, and policy clarification requests directly.

Team online

Live Chat

Open the chat window from any page inside your account. Our team handles legal and account queries — give your registered bKash or Nagad number so we can locate your record quickly.

Email Support

Send detailed policy or dispute queries to our support address. Include your account ID and the payment method involved — bKash, Nagad, or Rocket — so we can route it to the right team.

Account Help Centre

The help section inside your account covers wallet verification steps, how to update your details, and what to do if a transaction is held pending review.

Common Questions About These Terms

Real questions about how our legal terms work in practice — account access, data rights, wallet rules, and what to do if something goes wrong.

Yes. Your eligibility depends on the laws of Bangladesh and the eligible regions we serve. It is your responsibility to confirm that using the platform is lawful where you are before opening an account.

We retain your records for the period required under applicable rules after account closure. You can request a copy of the data we hold before or after closing your account by contacting support with your account ID.

Yes, but a change — for example, moving from bKash to Nagad — requires re-verification. Contact support, provide your account ID and the new wallet number, and the team will guide you through the steps.

First check that the wallet number on your withdrawal matches the verified number on your account. If it does and the funds have not arrived, contact support via live chat with your transaction reference and we will investigate.

Send the correction request to our support email with your account ID and the details you want updated. For changes to your registered mobile number or linked wallet, additional verification documents may be required.

Raise a dispute through the live chat or email support channel. Explain the specific term in question and attach any relevant transaction details. We review disputes and respond with our findings in writing.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.